How long will it take to receive my order?
Many small products will be shipped out on the same day, larger products can have a lead time of up to a week. Shipping within Australia usually takes 2-4 working days, please allow 6 days for Western Australia.
International Shipping times:
North America: 10 - 14 working days
Europe and UK: 12 - 16 working days
Asia: 8 - 10 working days
NZ: 4 - 6 working days
Rest of world: 12 - 16 working days
Can I get custom colours?
Yes, if they are listed in the colour options. There are constantly new materials and colours being added. Be sure to contact us before you order to discuss the possibilities.
Where can I buy skingrowsback products?
Can I get free stickers?
Yes, if you send us a stamped addressed envelope to:
PO Box 713
If I buy a skingrowsback product can it be returned?
If it's a custom colour item then unfortunately not. If it's a stock colour then yes, providing it hasn't been used in any way and is fit for resale.
Can I have a skingrowsback product modified?
We do not make modifications to our existing products.
Can you fix my old bag?
We only fix skingrowsback products.
Our impact on the environment
The recycling processes at skingrowsback are extremely thorough. The wide product range helps ensure that various parts of patterns fit inside the off cuts of larger ones. Even the pieces that don't fit into the smallest components get used to reinforce areas of high load and stress, almost every scrap is used.