Is my skingrowsback product covered by warranty?
All skingrowsback product are covered by a manufacturers warranty, if a product fails as a result of poor craftsmanship then it will be replaced. This does not cover wear and tear.
How do I know if I’ve voided my warranty?
Your skingrowsback product is not covered:
If you take a fall from your bike.
If you fall on it whilst running, climbing, skipping, dancing.
If you get drunk and can’t remember what happened to it.
It falls out of a moving vehicle or is hit by a moving vehicle.
If it is dropped from a great height.
If it has been set fire to or frozen.
If you use it to carry a dog or other living creature.
If you wedge something between a structural bartack and a seam.
If you connect a shoulder strap into a compression strap.
If you are not the original owner.
If you modify it.
We reserve the right to refuse a warranty of any of our products if it looks like they have been misused or mistreated in any way.
Keep in mind materials wear out, Velcro stops working after 1000’s of cycles, materials get holes in them if you drag them along the road, coatings come off over the years and buckles break if your buddy stands on them, it’s unavoidable. Contact us if you have any questions regarding a potential warranty issue.